GE1220 Enhancing Your Service Leadership for the 21st Century A- Teachers are very well-prepared for classes, heartfelt and energetic teaching. Have guest lecturer and company visit. Attendance does not affect your grade much, small project and final project presentation dates are important. Group written report can HEA DO. Presentation skill is needed to get good grades. A test will be conducted in the end of semester, rather easy, with MCs and short questions, only need to revise ppt. Find good group mates is EXTREMELY important, group size can be up to 11 people in a group, if half are free-riders will DO DIE the other half.Have business sense is an advantage, because huge amount of marketing theories will be taught.