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GE1220 Enhancing Your Service Leadership for the 21st Century

Assessment Tasks
  • No Examination
  • With Quiz
  • No Individual report
  • With Group project
Offering semesters
2018/19 Sem A 2016/17 Sem B 2015/16 Sem B 2014/15 Sem B 2014/15 Sem A 2013/14 Sem B 2013/14 Sem A 2012/13 Sem B
Average workload
A+ (0)
A (0)
A- (7)
B+ (0)
B (1)
B- (0)
C+ (0)
C (0)
C- (0)
D (0)
Fail (0)
Dropped (0)

8 Comments Leave a comment

2018/19 Sem A

A-

The course itself is interesting as the professor could invite guest speakers during the lectures. There were two big assignments: Service Diary and Group Presentation. The Service Diary (20%) was a bit challenging, but it was a platform to share our service experience. The Group Presentation (15% for presentation and 25% for report) was okay, but you were assessed by 3-4 professors (including Dr. Yanto). However, for Science and Engineering Students, they may need to revise more on the short test to be familiar with the test questions, as it counts for 30% of the final grade. Plus, participation will be required in the course as it contributes 10% of your final grade.
For those who would like to enroll to this course, unfortunately, this course may not be offered starting the next semester.

2013/14 Sem B

A-

Only one project, an individual assignment and exam.
No need to attend lecture, find fd help u take attendance is enough.
Interesting topic, but kinda boring coz Lecturer will just read the ppt out
Exam is easy. Only some essay questions based on the ppt.

2013/14 Sem A

A-

- Attendance 唔係堂堂都要take
- 其中一堂參觀消防局
- 有一篇幾百字既essay要寫,佢會好仔細咁畀comment
- 另外有一個幾麻煩既project,要寫report同做presentation (兩個lecturer都會畀分,最好就係有d懶係interactive既野)
- 最後一堂會有exam,要答幾條LQ,但考之前佢會同你溫,夾硬塞下佢之前教過果d concepts可能會高分d
- 呢個GE極催眠,教好多好多好多theory,上完一個sem都好似冇乜得著咁

2013/14 Sem A

B

平時冇咩做,attendance都好少要剔(唔係堂堂要
基本上番左一半堂數,同埋成日早走
prof.都幾好人,之前上堂派糖食
低grade主要係因為assignment做得太差,好低分
聽聞要盡量加多d上堂學既野,但因為佢限字數我只係用左少少terms應該就唔夠
group project beware of free-riders
test唔知寫左咩,又唔記得用番d terms
其實真係好hea,中意輕鬆既可以試下

2013/14 Sem A

A-

雖然LECTURE好悶,但頭一堂有些活動玩下&有TRIP去..
有ASSIGNMENT同PROJECT..都輕鬆易做...
但考試就頗難..

2012/13 Sem B

A-

Teachers are very well-prepared for classes, heartfelt and energetic teaching.
Have guest lecturer and company visit.
Attendance does not affect your grade much, small project and final project presentation dates are important. Group written report can HEA DO. Presentation skill is needed to get good grades.

A test will be conducted in the end of semester, rather easy, with MCs and short questions, only need to revise ppt.

Find good group mates is EXTREMELY important, group size can be up to 11 people in a group, if half are free-riders will DO DIE the other half.

Have business sense is an advantage, because huge amount of marketing theories will be taught.